Safeguarding is at the heart of everything we do. As an alternative provision supporting young people, we recognise our responsibility to provide a safe, nurturing, and protective environment where every student can thrive. We maintain rigorous safeguarding standards and continually invest in staff training and professional development to ensure our team is confident, knowledgeable, and proactive in identifying and responding to concerns.

Our approach is built around strong collaboration with parents, schools, carers, local authorities, and external safeguarding professionals, enabling us to share information effectively and act swiftly in the best interests of every young person. Safeguarding is not just a policy for us, it is a culture, a commitment, and a core part of who we are.

Designated Safeguarding Lead

Amber Oetegenn

Deputy Designated Safeguarding Lead

Nick Thompson 

Key UK Support Helplines for Children & Young People

Safeguarding is a priority for us, and we take any concerns about safety, wellbeing, or inappropriate behaviour seriously. If you have a concern or need to report an issue, please use the contact information.

Mind (Mental Health Support)

Mind Infoline: 0300 123 3393

Text: 86463

Provides information and advice about mental health problems, treatment options, and support services

Childline (for anyone under 19)

Phone: 0800 1111 (free, 24/7)

Confidential support for any issue such as bullying, mental health, family problems, or abuse.

NSPCC Helpline (for adults worried about a child)

Phone: 0808 800 5000

Email: help@nspcc.org.uk

Advice and support for safeguarding concerns or worries about a child’s welfare.

Shout (24/7 Mental Health Crisis Text Service)

Text: SHOUT to 85258

Free confidential text service for anyone struggling with mental health or emotional distress.

Samaritans (Emotional Support – All Ages)

Phone: 116 123 (24/7)

Listening service for people experiencing distress or difficult feelings.

YoungMinds (Parent Support Helpline)

Phone: 0808 802 5544

Advice for parents/carers about children and young people’s mental health

NHS Urgent Mental Health Advice

Phone: 111

Select the mental health option for urgent support and guidance.