Safeguarding is at the heart of everything we do. As an alternative provision supporting young people, we recognise our responsibility to provide a safe, nurturing, and protective environment where every student can thrive. We maintain rigorous safeguarding standards and continually invest in staff training and professional development to ensure our team is confident, knowledgeable, and proactive in identifying and responding to concerns.
Our approach is built around strong collaboration with parents, schools, carers, local authorities, and external safeguarding professionals, enabling us to share information effectively and act swiftly in the best interests of every young person. Safeguarding is not just a policy for us, it is a culture, a commitment, and a core part of who we are.
Designated Safeguarding Lead
Amber Oetegenn
Deputy Designated Safeguarding Lead
Nick Thompson
Key UK Support Helplines for Children & Young People
Safeguarding is a priority for us, and we take any concerns about safety, wellbeing, or inappropriate behaviour seriously. If you have a concern or need to report an issue, please use the contact information.
Mind (Mental Health Support)
Mind Infoline: 0300 123 3393
Text: 86463
Provides information and advice about mental health problems, treatment options, and support services
Childline (for anyone under 19)
Phone: 0800 1111 (free, 24/7)
Confidential support for any issue such as bullying, mental health, family problems, or abuse.
NSPCC Helpline (for adults worried about a child)
Phone: 0808 800 5000
Email: help@nspcc.org.uk
Advice and support for safeguarding concerns or worries about a child’s welfare.
Shout (24/7 Mental Health Crisis Text Service)
Text: SHOUT to 85258
Free confidential text service for anyone struggling with mental health or emotional distress.
Samaritans (Emotional Support – All Ages)
Phone: 116 123 (24/7)
Listening service for people experiencing distress or difficult feelings.
YoungMinds (Parent Support Helpline)
Phone: 0808 802 5544
Advice for parents/carers about children and young people’s mental health
NHS Urgent Mental Health Advice
Phone: 111
Select the mental health option for urgent support and guidance.